My dad grew up on a ranch in North Dakota. He has a saying from his childhood – you may have heard it elsewhere – that’s: “You learn more by listening than by talking.”

Sure, we often gain by thinking out loud, including discovering our truth by speaking it. But on the whole, listening brings lots more valuable information than talking does.

Nonetheless, many people are not the greatest listeners. (You’ve probably noticed this already: at work, at home, when you’re trying to work something out with your partner . . .) What’s it feel like when they don’t listen to you? Or maybe listen, but don’t inquire further? It’s not …