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Wisely and kindly, Marshall Rosenberg introduces us to the principles of effective communication, showing how we can resolve conflicts by letting go of value judgments, skillfully expressing our feelings, communicating our needs, and practicing empathy.
Rosenberg is a remarkable man. I think of him as a Bodhisattva, although he’s not a practicing Buddhist. Actually he would probably not say he wasn’t a Buddhist nor say he was a Buddhist because he abhors labels. But labels aside, he travels the world continually, helping gangs to resolve their differences, helping Israelis and Arabs to find common ground, and helping native peoples to skillfully confront the developers who desire their land.
This book really is a revelation, and has transformed lives. There are so many times while reading this book that I realized, “Of course! That’s why that discussion degenerated into a fight.” And I don’t mean that this is one of these self-help books where you are able to see