Daniel Goleman: Alexander Graham Bell, noting how the sun’s rays ignite paper only when focused in one place, advised, “Concentrate all your thoughts upon the work at hand.” Yet ordinarily our attention wanders, a sitting duck for whatever distraction comes our way – especially when our email inbox alone offers constant distractions that seem urgent, but are just not that important.
Then there’s multitasking, which really means switching from one narrow focus to another – the mind cannot hold more than one at a time in what’s called “working memory.” So interrupting one task with another can mean taking many minutes to get your original focus…